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Victoria Firth-Smith is a pākehā lesbian experience designer, autoethnographic researcher and doctoral educator.


She widely collaborates and consults on Experience Design internationally and in so-called Australia, specialising in LGBTIQ+ and higher education. V is a PhD candidate in Experience Design at Monash University; her autoethnographic thesis, Make Welcome, critically explores university welcome practices.

Since 2016, she has relished being the Manager, HDR Experience at the Australian National University. She facilitates everything from ANU student welcomes, Thesis Boot Camps, and the most successful 3MT competitions in the world. Previously she has worked at the National Portrait Gallery Australia and Otago University.


V is active in her community; she has served on numerous boards since 2012 and has volunteered with organisations dedicated to social justice since 1996. In 2017, during the marriage quality postal survey nightmare, she co-published QUEERBERRA, a book of queer photography. In addition, V founded the Museum of Experience in 2019 to collect, interpret and display personal experiences of national significance in an ongoing pop-up format. V is the co-founder of the board and a producer of Canberra's annual equality festival YES! Fest, since 2018.

Photographs by Jane Duong